Privacy Policy

Royal Master Management Consultancy and Training (“Royal Master”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you interact with our websites, mobile applications, and services (“Services”).

1. Consent to Data Processing

By accessing or using our Services, you consent to Royal Master processing and disclosing your personal information in accordance with this Privacy Policy. If you do not agree with this Policy, please do not use our Services.

2. Personal Information We Collect

We collect personal information to deliver professional consultancy and training services effectively. This may include:

Identity Information: Name, gender, nationality, contact details (email, phone number), physical address, passport/ID details, visa and residency information.
Professional Information: Company/employer name, profession, job title, trade license number (if applicable).
Service Interaction: Information submitted via forms, registrations for training or consultancy, payments, surveys, event participation, and communications with Royal Master.
Technical Data: IP address, device information, browser type, and usage data collected via cookies and other tracking technologies.

3. Use of Personal Information

Your personal information is used to:

Provide and manage our consultancy and training programs tailored to your needs.
Process payments securely through accepted online payment methods.
Respond to your inquiries, feedback, and service requests.
Improve our Services, enhance user experience, and develop new offerings.
Comply with applicable laws, regulations, and contractual obligations.
Communicate updates about our Services and relevant third-party offerings, only with your consent.
Maintain records for legal, tax, and regulatory purposes.

4. Payment Security

We accept online payments via Visa and MasterCard credit/debit cards in AED or any mutually agreed currency. All card details are processed securely and are not stored, sold, shared, rented, or leased to any third parties.

5. Cookies and Tracking Technologies

Our website and applications use cookies to enhance your experience by remembering preferences and collecting analytical data such as pages visited, session duration, and device type. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect some functionalities.

6. Protection of Your Information

Royal Master implements robust security measures including encryption (SSL), access controls, and regular staff training to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no online transmission is completely secure.

7. Third-Party Disclosure

We do not sell or rent your personal information. We may share your data with trusted third parties only as necessary to:

Facilitate payment processing.
Comply with legal or regulatory obligations.
Collaborate with government agencies for licensing and compliance.
Use IT, technical, and service providers essential for our operations.
Engage professional advisors such as legal, accounting, or auditing firms.

Such third parties are contractually obligated to protect your personal data and use it solely for authorized purposes.

8. Your Rights and Choices

You have the right to:

Access and receive a copy of your personal data.
Request correction of inaccurate information.
Request deletion of your data where legally permissible.
Restrict or object to certain processing activities, including marketing communications.
Receive your data in a portable format and request transfer to another provider if feasible.

To exercise these rights or for any privacy-related inquiries, please contact us at info@rmct.ae.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined here, comply with legal requirements, and maintain service accounts. When appropriate, data may be anonymized for analytics and research purposes.

10. Updates to This Privacy Policy

Royal Master reserves the right to update this Privacy Policy to reflect changes in legal requirements or our practices. We encourage you to review this page periodically. Continued use of our Services after updates indicates your acceptance of the revised terms.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Royal Master Management Consultancy and Training
Email: info@rmct.ae
Phone: +971 52 4264477